Refund Policy

Refund Policy for Bujuma.com

At Bujuma.com, we want to ensure your satisfaction with every purchase. If you're not completely satisfied with your purchase, we offer a straightforward refund policy.

Refund Eligibility

• You are eligible for a refund if you have paid in full for your purchase.
• Refunds are available for unused items in their original condition and packaging.
• The request for a refund must be made within [3] calendar days from the date of purchase.

Refund Process

To initiate a refund, please contact our customer service team at [cusotmercare@bujuma.com]. Provide your order details and the reason for the refund request.

Once your request is received and approved:

• We will issue a full refund of the purchase price to the original method of payment.
• You will receive the refund within [number of days] business days, depending on your financial institution's processing time.

Shipping Costs

Please note that shipping costs are non-refundable. If you received free shipping as part of your purchase, the actual shipping costs incurred by Bujuma.com will be deducted from your refund amount.

Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and may provide a replacement or offer a refund, depending on the circumstances.

Contact Us

If you have any questions or concerns regarding our refund policy, feel free to reach out to our customer service team at [contact email/phone number].

Thank you for choosing Bujuma.com. Your satisfaction is our priority.